They Might Not Want a Hammer: How to Understand an Organization
One of the things I’ve enjoyed most as a consultant is having the opportunity to learn about organizations from a wide variety of sectors. These have ranged from schools, NGOs and the private offices of high net-worth individuals to Fortune Five oil and gas companies and governments. On the one hand, I’ve discovered that there are considerable similarities in all organizations, no matter their sector or size. However, I’ve also become acutely aware that the things that make the most significant difference – good or bad – are often very subtle. ...